---
title: "Edit, Reschedule, or Stop a Payment"
slug: "manage-active-payments"
tags: ["ACH", "Check", "Stop", "Vendor Payment", "Payments", "Cancel Payment", "Change due date", "Refund"]
updated: 2026-07-28T11:53:11Z
published: 2026-07-28T11:53:11Z
canonical: "support.makershub.ai/manage-active-payments"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.makershub.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit, Reschedule, or Stop a Payment

In some cases, a payment may be processed that requires intervention to before the funds are delivered or deposited. This article will walk through how to:

1. Stop an ACH or check
2. Modify and reissue the payment
3. Refund your account

Vendor payment in MakersHub consists of two transactions:

- A debit from your account (shown below on the left)
- A credit to your vendor issued as either an ACH or check (right)

![](https://cdn.document360.io/1b554e23-2d1e-483c-9fb1-9be0ba01e89c/Images/Documentation/image-1722633632093.png)

## Stop a Payment

To stop or make changes to a payment that is in progress in MakersHub, click on the payment you want to edit.

![](https://cdn.document360.io/1b554e23-2d1e-483c-9fb1-9be0ba01e89c/Images/Documentation/Click on Payment.png)

If the debit from your account is still in process, you can click the **Cancel** button and MakersHub will cancel the ACH Debit.

![](https://cdn.document360.io/1b554e23-2d1e-483c-9fb1-9be0ba01e89c/Images/Documentation/image-1722628691791.png)

If the debit has been processed and the funds withdrawn from your account, you can cancel the second leg of the transaction paying the vendor by clicking **Cancel** on the right.

![](https://cdn.document360.io/1b554e23-2d1e-483c-9fb1-9be0ba01e89c/Images/Documentation/image-1722633695052.png)

Similarly, should the transaction be in progress, you can request that the ACH transaction be cancelled.

![](https://cdn.document360.io/1b554e23-2d1e-483c-9fb1-9be0ba01e89c/Images/Documentation/Cancel Outgoing ACH.jpg)

> [!CAUTION]
> Stopping ACH Credits Does Not Return Your Funds to You
> 
> Stopping the ACH Credit only stops the payment from being sent to your vendor. The next step would be to either reschedule the payment or request a refund from MakersHub.

## Modify Address and Reschedule Payment

Once an ACH or check has been stopped, you may either reschedule the payment or request a refund. Should you need to update the pay to method, you can click into **Pay To** and the **select the new address or account number**.

![](https://cdn.document360.io/1b554e23-2d1e-483c-9fb1-9be0ba01e89c/Images/Documentation/Update Pay To Account.png)

Once done click **Update Payment.**

![](https://cdn.document360.io/1b554e23-2d1e-483c-9fb1-9be0ba01e89c/Images/Documentation/Update Payment Method(2).png)

Once the **Pay To** address is correct, click **Re-schedule.**

![](https://cdn.document360.io/1b554e23-2d1e-483c-9fb1-9be0ba01e89c/Images/Documentation/Reschedule Payment.png)

## Request a Refund

Lastly, after you stop the payment, you may request to have the funds returned back to your bank account by clicking the **Request Refund** button.

> [!WARNING]
> Refunding will lock the bill record
> 
> Please proceed only with steps above in this article. If you plan on paying the bill at any point through MakersHub requesting a refund will lock the bill record and you will not be able to reprocess payment. If you have paid outside of MakersHub and need the funds returned please continue with the below steps.

![](https://cdn.document360.io/1b554e23-2d1e-483c-9fb1-9be0ba01e89c/Images/Documentation/Request a refund.jpg)

Shortly after requesting the refund, you will see that the date see the refund scheduled.

![](https://cdn.document360.io/1b554e23-2d1e-483c-9fb1-9be0ba01e89c/Images/Documentation/ACH Refund Scheduled.jpg)

Once the payment is processed, a tile will appear sharing the status of the ACH refund.

![](https://cdn.document360.io/1b554e23-2d1e-483c-9fb1-9be0ba01e89c/Images/Documentation/ACH Refund Timeframe.jpg)